Refund policy
In order to be eligible for a refund, you have to return the product within 30 calendar days of your purchase.
The product must be in the same condition that you receive it and undamaged in any way.
After we receive your item, our team of professionals will inspect it and process your refund. The money will be refunded to the original payment method you’ve used during the purchase. For credit card payments it may take 5 to 20 business days for a refund to show up on your credit card statement.
If the product is damaged in any way, or you have initiated the return after 30 calendar days have passed, you will not be eligible for a refund.
If anything is unclear or you have more questions feel free to contact our customer support team.
To start a return, you can contact us at info@vspotmedispa.com. or Tel: 2129881387
You can always contact us for any return question at info@vspotmedispa.com. or Tel: 2129881387
Shipping fees are non-refundable and are the responsibility of the customer.
Please note: Our warehouse does not accept returns directly. We cannot ensure that we will be able to properly locate and handle your return without the return authorization and the correct return address.
Please contact us at info@vspotmedispa.com. or Tel: 2129881387 and our Customer Care team will happily assist you.